Personal Assistant & Household Manager at a Small Investment Firm in Midtown

New York, NY

Our client, a private family in New York, is looking to hire a highly capable and hands-on Personal Assistant & Household Manager to oversee their household staff, family travel, properties and day-to-day personal logistics. This individual will serve as the central point person for a busy six-person household team, managing staff schedules and performance, coordinating complex travel, overseeing two residences and ensuring that family-related priorities are handled seamlessly. The successful candidate will be exceptionally organized, proactive and discreet, with strong judgment, excellent follow-through and the confidence to lead a team independently. This is a fantastic opportunity for someone who enjoys significant ownership and responsibility, thrives in a dynamic household environment and is looking for a long-term role with genuine flexibility and autonomy! This role is based out of a Midtown Manhattan office, with regular time at the family’s nearby residence and flexibility to travel to their Long Island home, as needed.

RESPONSIBILITIES

Oversee and provide day-to-day direction to a six-person household team, including four household staff members and two regular sitters
Manage weekly staff schedules, coordinate coverage for absences and family travel and ensure the household is appropriately staffed at all times
Handle staff performance conversations and lead recruiting, interviewing and hiring when household positions become available
Manage family travel from start to finish, including flights, accommodations, ground transportation, travel documents and arrangements for accompanying staff
Prepare comprehensive itineraries and proactively manage last-minute changes, cancellations and other travel-related issues
Oversee two family residences in Manhattan and Long Island, coordinating vendors, repairs, deliveries, service appointments and ongoing property needs
Maintain and oversee property-related punch lists, invoices, security systems, irrigation systems and other household maintenance matters
Coordinate family logistics, including school and camp forms, activities, medical appointments, insurance and reimbursement claims
Manage birthday parties, guest lists, holiday cards, gifts and other personal and family-related projects
Oversee household financial administration and paperwork, including vendor invoices, homeowners and auto insurance policies, escrow matters, property tax filings and reimbursements
Coordinate approximately monthly family events, including vendors, staffing, guest details and on-site logistics
Serve as the primary point of contact when urgent household, property or travel-related issues arise and ensure they are resolved efficiently
Utilize AI tools for routine scheduling, research, reminders and administrative tasks, while reviewing outputs for accuracy and maintaining accountability for final outcomes
Partner with the Executive Assistant to ensure seamless coverage and handoff of responsibilities as needed
Handle highly confidential financial, medical and personal information with the utmost discretion and professionalism
Identify potential issues proactively, communicate concerns early and take ownership of resolving problems before they escalate

REQUIREMENTS

Prior Personal Assistant or Household Manager experience is not required; candidates from a variety of professional and personal backgrounds are encouraged to apply
Demonstrated experience managing people, leading a team, running a busy household or coordinating complex responsibilities with multiple moving parts
Strong leadership skills with the ability to confidently manage, support and provide constructive feedback to experienced household staff
Exceptional organizational and prioritization skills with excellent attention to detail and follow-through
Highly dependable, proactive and comfortable operating independently without significant oversight
Strong judgment and ability to remain calm and solutions-focused when plans change or unexpected issues arise
Excellent written and verbal communication skills
Ability to manage complex travel arrangements and respond effectively to last-minute changes
Comfortable overseeing multiple properties, vendors and household projects simultaneously
High level of discretion and ability to handle confidential financial, medical and personal information with integrity
Accountable and transparent, with a willingness to flag problems early, acknowledge mistakes and resolve issues quickly
Willingness to learn and utilize AI tools for administrative tasks; prior AI experience is not required and training will be provided
Career changers and candidates returning to paid work after caregiving are encouraged to apply
A flexible, positive and hands-on approach to the role is a must!

SALARY
$110,000–$140,000 (DOE) + Bonus + Comprehensive Benefits, including health insurance, 401(k) with match, 15 vacation days, 10 sick days and paid holidays

HOURS
Approximately 40 hours/week, Monday–Friday; based out of Midtown Manhattan with time at the family’s nearby residence and approximately one day/month at their Long Island home. Flexibility outside of standard business hours is required on occasion for urgent travel, property matters and family events, with corresponding flexibility in the schedule when additional hours are worked.